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1
EBOOK
2024
Building multi-tenant SaaS architectures
Golding, Tod, author.
Sebastopol, CA : O'Reilly Media, Inc., 2024.
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2
EBOOK
2024
Building multi-tenant SaaS architectures
Golding, Tod, author.
Sebastopol, CA : O'Reilly Media, Inc., 2024.
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3
EAUDIOBOOK
2023
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4
EAUDIOBOOK
2023
Dealing with self-doubt in customer service

[Place of publication not identified] : Assemble You, 2023.
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5
EAUDIOBOOK
2023
The essentials of face-to-face customer service

[Place of publication not identified] : Assemble You, 2023.
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6
EAUDIOBOOK
2023
How to motivate your customer service team

[Place of publication not identified] : Assemble You, 2023.
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7
EAUDIOBOOK
2023
Body language in customer service

[Place of publication not identified] : Assemble You, 2023.
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8
EAUDIOBOOK
2023
How to deal with difficult customers

[Place of publication not identified] : Assemble You, 2023.
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9
EAUDIOBOOK
2023
Negotiation in Customer Service

[Place of publication not identified] : Assemble You, 2023.
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10
EAUDIOBOOK
2023
Resilience in customer service

[Place of publication not identified] : Assemble You, 2023.
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11
EAUDIOBOOK
2023
Build your community : turn your connections into a powerful online community
Millington, Richard, author.
[Place of publication not identified] : Ascent Audio, 2023.
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12
EAUDIOBOOK
2023
Can your customer service do this? : create an anticipatory customer experience that builds loyalty
Solomon, Micah, author.
[Place of publication not identified] : McGraw Hill-Ascent Audio, 2023.
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14
EBOOK
2023
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16
BOOK
2022
What customers hate : drive fast and scalable growth by eliminating the things that drive away busin
Webb, Nicholas J., 1958- author.
New York : Harper Collins Leadership, [2022]
 
Location Call No. Status
 Nichols Adult Nonfiction  658.812 WEB    AVAILABLE
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17
EAUDIOBOOK
2022
What to ask : how to learn what customers need but don't tell you
Olson, Andrea Belk, 1976- author.
[Place of publication not identified] : Ascent Audio, 2022.
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18
EAUDIOBOOK
2022
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19
EBOOK
2022
The frictionless organization : deliver great customer experiences with less effort
Price, Bill, 1950- author.
Oakland, CA : Berrett-Koehler Publishers, Inc., 2022.
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21
EBOOK
2022
A complaint is a gift : how to learn from critical feedback and recover customer loyalty
Barlow, Janelle, 1943- author.
Oakland, CA : Berrett-Koehler Publishers, Inc., 2022.
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22
EBOOK
2022
Zhe cai shi fu wu she ji : yi bu you quan qiu fu wu she ji shi gong tong da zao de ju zuo = This is
Stickdorn, Marc, author.
Beijing : Ren min you dian chu ban she = Posts & Telecom Press, 2022.
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25
BOOK
2022
Unreasonable hospitality : the remarkable power of giving people more than they expect
Guidara, Will, author.
New York : Optimism Press, [2022]
4 holds on first copy returned of 2 copies
 
Location Call No. Status
 95th Street Adult Nonfiction  658.812 GUI    DUE 04-26-24
 Nichols Adult Nonfiction  658.812 GUI    DUE 04-26-24
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27
EAUDIOBOOK
2021
Fish! : la eficacia de un equipo radica en su motivación
Lundin, Stephen C., 1941- author.
[United States] : ABP Verlag, 2021.
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28
EAUDIOBOOK
2021
Seven kinds of people you find in bookshops
Bythell, Shaun, author.
[United States] : Blackstone Publishing, 2021.
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30
BOOK
2021
Indispensable : build and lead a company customers can't live without
Kerr, James M., author.
West Palm Beach, FL : Humanix Books, [2021]
 
Location Call No. Status
 Nichols Adult Nonfiction  658.4 KER    AVAILABLE
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34
EBOOK
2021
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36
EBOOK
2021
Build your community : turn your connections into a powerful online community
Millington, Richard, author.
Harlow, United Kingdom : Pearson Education Limited, 2021.
No one has rated this material
37
BOOK
2020
No nonsense : attract new customers : 100+ ideas to bring in more customers
Wilson, Jerry R., 1944-2005, author.
Newburyport, MA : Career Press, 2020.
 
Location Call No. Status
 Nichols Adult Nonfiction  658.812 WIL    AVAILABLE
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38
BOOK
2020
Ignore your customers (and they'll go away) : the simple playbook for delivering the ultimate custom
Solomon, Micah, author.
[Nashville?] : HarperCollins Leadership, an imprint of HarperCollins, [2020]
 
Location Call No. Status
 Nichols Adult Nonfiction  658.812 SOL    AVAILABLE
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39
BOOK
2020
Fish! : a proven way to boost morale and improve results
Lundin, Stephen C., 1941- author.
[[Place of publication not identified]] : Hachette Books, 2020.
 
Location Call No. Status
 Nichols Adult Nonfiction  658.314 LUN    AVAILABLE
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41
EAUDIOBOOK
2020
Inside your customer's imagination
Bell, Chip R., author.
[United States] : Berrett-Koehler Publishers, 2020.
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42
EAUDIOBOOK
2020
The knack of selling : ten steps to selling the Australian way
Harrington, Mathew, author.
[United States] : Findaway Voices, 2020.
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43
EAUDIOBOOK
2020
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44
BOOK
2020
Location Call No. Status
 Nichols Adult Nonfiction  658.1 KAL    AVAILABLE
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45
EVIDEO
2020
Enhance recommendations in Uber Eats with graph convolutional networks
Jain, Ankit, on-screen presenter.
[Place of publication not identified] : O'Reilly, [2020]
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46
EAUDIOBOOK
2020
The service culture handbook : a step-by-step guide to getting your employees obsessed with customer
Toister, Jeff, author.
[Place of publication not identified] : Findaway World : Tantor Audio, [2020]
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50
EBOOK
2020
Enterprise AI
Jarvinen, Zachary, author.
Hoboken, NJ : John Wiley & Sons, Inc., [2020]
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