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Keywords (1-50 of 1016)
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entries 1-305
1
2024
Building multi-tenant SaaS architectures
Golding, Tod, author.
Sebastopol, CA : O'Reilly Media, Inc., 2024.
available online
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2
2024
Building multi-tenant SaaS architectures
Golding, Tod, author.
Sebastopol, CA : O'Reilly Media, Inc., 2024.
available online
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3
2023
Empowering marketing and sales with HubSpot : learn how to set up HubSpot correctly and generate ROI
Gooding, Resa, author.
[Place of publication not identified] : Packt Publishing, 2023.
available online
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4
2023
Dealing with self-doubt in customer service
[Place of publication not identified] : Assemble You, 2023.
available online
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5
2023
The essentials of face-to-face customer service
[Place of publication not identified] : Assemble You, 2023.
available online
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6
2023
How to motivate your customer service team
[Place of publication not identified] : Assemble You, 2023.
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7
2023
Body language in customer service
[Place of publication not identified] : Assemble You, 2023.
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8
2023
How to deal with difficult customers
[Place of publication not identified] : Assemble You, 2023.
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9
2023
Negotiation in Customer Service
[Place of publication not identified] : Assemble You, 2023.
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10
2023
Resilience in customer service
[Place of publication not identified] : Assemble You, 2023.
available online
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11
2023
Build your community : turn your connections into a powerful online community
Millington, Richard, author.
[Place of publication not identified] : Ascent Audio, 2023.
available online
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12
2023
Can your customer service do this? : create an anticipatory customer experience that builds loyalty
Solomon, Micah, author.
[Place of publication not identified] : McGraw Hill-Ascent Audio, 2023.
available online
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13
2023
A complaint is a gift workbook : 101 activities, exercises, and tools to learn from critical feedbac
Barlow, Janelle, 1943- author.
Oakland, CA : Berrett-Koehler Publishers, [2023]
available online
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14
2023
No forms, no spam, no cold calls : the next generation of account-based sales and marketing
Conant, Latané, author.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2023]
available online
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15
2022
From impressed to obsessed : 12 principles for turning customers and employees into lifelong fans
Picoult, Jon, author.
[United States] : McGraw Hill-Ascent Audio, 2022.
available online
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16
2022
What customers hate : drive fast and scalable growth by eliminating the things that drive away busin
Webb, Nicholas J., 1958- author.
New York : Harper Collins Leadership, [2022]
Location
Call No.
Status
Nichols Adult Nonfiction
658.812 WEB
AVAILABLE
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sky307293483
17
2022
What to ask : how to learn what customers need but don't tell you
Olson, Andrea Belk, 1976- author.
[Place of publication not identified] : Ascent Audio, 2022.
available online
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18
2022
Unreasonable hospitality the remarkable power of giving people more than they expect
Guidara, Will, author. narrator.
New York : Optimism Press, [2022]
available online
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1075881
19
2022
The frictionless organization : deliver great customer experiences with less effort
Price, Bill, 1950- author.
Oakland, CA : Berrett-Koehler Publishers, Inc., 2022.
available online
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20
2022
Empowering Marketing and Sales with HubSpot : Take Your Business to a New Level with HubSpot's Inbou
Gooding, Resa.
Birmingham : Packt Publishing, 2022.
available online
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21
2022
A complaint is a gift : how to learn from critical feedback and recover customer loyalty
Barlow, Janelle, 1943- author.
Oakland, CA : Berrett-Koehler Publishers, Inc., 2022.
available online
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22
2022
Zhe cai shi fu wu she ji : yi bu you quan qiu fu wu she ji shi gong tong da zao de ju zuo = This is
Stickdorn, Marc, author.
Beijing : Ren min you dian chu ban she = Posts & Telecom Press, 2022.
available online
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23
2022
Unreasonable hospitality the remarkable power of giving people more than they expect
Guidara, Will, author.
New York : Optimism Press, [2022]
available online
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1073669
24
2022
Improving Productivity and Service in Depot Businesses How Haulage, 3PL, and Service Companies Can I
Woodland, Colin, author.
Milton : Productivity Press, 2022.
available online
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25
2022
Unreasonable hospitality : the remarkable power of giving people more than they expect
Guidara, Will, author.
New York : Optimism Press, [2022]
4 holds on first copy returned of 2 copies
Location
Call No.
Status
95th Street Adult Nonfiction
658.812 GUI
DUE 04-26-24
Nichols Adult Nonfiction
658.812 GUI
DUE 04-26-24
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sky307008871
26
2021
Above the line : how to create a company culture that engages employees, delights customers and deli
Henderson, Michael, 1963-
[United States] : Ascent Audio, 2021.
available online
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27
2021
Fish! : la eficacia de un equipo radica en su motivación
Lundin, Stephen C., 1941- author.
[United States] : ABP Verlag, 2021.
available online
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28
2021
Seven kinds of people you find in bookshops
Bythell, Shaun, author.
[United States] : Blackstone Publishing, 2021.
available online
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29
2021
The seven pillars of customer success : a proven framework to drive impactful client outcomes for yo
McCulloch , Wayne.
[United States] : Lioncrest Publishing, 2021.
available online
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30
2021
Indispensable : build and lead a company customers can't live without
Kerr, James M., author.
West Palm Beach, FL : Humanix Books, [2021]
Location
Call No.
Status
Nichols Adult Nonfiction
658.4 KER
AVAILABLE
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sky303583785
31
2021
Never say sell : how the world's best consulting and professional services firms expand client relat
McMakin, Tom, author.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2021]
available online
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32
2021
From impressed to obsessed : 12 principles for turning customers and employees into life-long fans
Picoult, Jon, author.
New York City : McGraw Hill, 2021.
available online
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33
2021
BUILDING A DIGITAL FUTURE a transformational blueprint for innovating with microsoft... dynamics 365
CARLTON, DEAN.
[S.l.] : JOHN WILEY, 2021.
available online
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34
2021
Digital customer service : transforming customer experience for an on-screen world
DeLisi, Rick, author.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2021]
available online
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35
2021
Equipment management in the post-maintenance era : advancing in the era of smart machines
Peng, Kern, author.
New York : Productivity Press, 2021.
available online
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36
2021
Build your community : turn your connections into a powerful online community
Millington, Richard, author.
Harlow, United Kingdom : Pearson Education Limited, 2021.
available online
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37
2020
No nonsense : attract new customers : 100+ ideas to bring in more customers
Wilson, Jerry R., 1944-2005, author.
Newburyport, MA : Career Press, 2020.
Location
Call No.
Status
Nichols Adult Nonfiction
658.812 WIL
AVAILABLE
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38
2020
Ignore your customers (and they'll go away) : the simple playbook for delivering the ultimate custom
Solomon, Micah, author.
[Nashville?] : HarperCollins Leadership, an imprint of HarperCollins, [2020]
Location
Call No.
Status
Nichols Adult Nonfiction
658.812 SOL
AVAILABLE
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39
2020
Fish! : a proven way to boost morale and improve results
Lundin, Stephen C., 1941- author.
[[Place of publication not identified]] : Hachette Books, 2020.
Location
Call No.
Status
Nichols Adult Nonfiction
658.314 LUN
AVAILABLE
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40
2020
Ignore your customers (and they'll go away) : the simple playbook for delivering the ultimate custom
Solomon, Micah.
[United States] : HarperCollins Leadership, 2020.
available online
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41
2020
Inside your customer's imagination
Bell, Chip R., author.
[United States] : Berrett-Koehler Publishers, 2020.
available online
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42
2020
The knack of selling : ten steps to selling the Australian way
Harrington, Mathew, author.
[United States] : Findaway Voices, 2020.
available online
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43
2020
Uncommon service : how to win by putting customers at the core of your business
Frei, Frances, author.
[United States] : Recorded Books, Inc., 2020.
available online
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44
2020
The jobs to be done playbook : align your markets, organizations, and strategy around customer needs
Kalbach, Jim, author.
New York Two Waves Books [2020]
Location
Call No.
Status
Nichols Adult Nonfiction
658.1 KAL
AVAILABLE
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45
2020
Enhance recommendations in Uber Eats with graph convolutional networks
Jain, Ankit, on-screen presenter.
[Place of publication not identified] : O'Reilly, [2020]
available online
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46
2020
The service culture handbook : a step-by-step guide to getting your employees obsessed with customer
Toister, Jeff, author.
[Place of publication not identified] : Findaway World : Tantor Audio, [2020]
available online
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47
2020
Cómo hacer que tu tienda venda sola : Cómo diseñar cada rincón de tu tienda para influir en tus clie
Villar, Jordi, author.
Barcelona : Libros de Cabecera, [2020]
available online
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48
2020-
Innovator's Playbook How to Create Great Products, Services and Experiences That Your Customers Will
Baird, Nathan Author.
Hoboken : John Wiley & Sons, Incorporated March 2020.
available online
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49
2020
The customer success economy : why every aspect of your business model needs a paradigm shift
Mehta, Nick, 1977- author.
Hoboken, New Jersey : Wiley, [2020]
available online
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50
2020
Enterprise AI
Jarvinen, Zachary, author.
Hoboken, NJ : John Wiley & Sons, Inc., [2020]
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