| Description |
1 online resource (1 audio file (12hr., 21 min.)) : digital. |
|
digital digital recording rda |
|
data file rda |
| Access |
Digital content provided by hoopla. |
| Performer |
Narrated by Al Kessel. |
| Summary |
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications. |
| System Details |
Mode of access: World Wide Web. |
| Subject |
Business.
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| Added Author |
Provost, Lloyd P.
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Norman, Clifford L.
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Nolan, Thomas W.
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Nolan, Kevin M.
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Moen, Ronald D.
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Kessel, Al. Narrator.
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hoopla digital.
|
| ISBN |
9781469074887 (sound recording : hoopla Audio Book) |
|
1469074885 (sound recording : hoopla Audio Book) |
| Music No. |
MWT12395810 |
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