| System Details |
Requires OverDrive Media Console (file size: 69124 KB). |
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Mode of access: World Wide Web. |
| Note |
Downloadable audio file. |
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Title from: Title details screen. |
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Unabridged. |
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Duration: 4:48:36. |
| Performer |
Read by the author. |
| Summary |
From the co-author of the five-millon-copy bestseller Getting to yes ... no is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say "no"--to people at work, at home, and in our communities--because "no" is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us. But as we all know, the wrong "no" can also destroy what we most value by alienating and angering people. That's why saying "no" the right way is crucial. The secret to saying "no" without destroying relationships lies in the art of the "positive no", a proven technique that anyone can learn. This indispensable book gives you a simple three-step method for saying a "positive no". It will show you how to assert and defend your key interests; how to make your "no" firm and strong; how to resist the other side's aggression and manipulation; and how to do all this while still getting to "yes". |
| Subject |
Negotiation. -- Sound recordings.
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| ISBN |
9781415936634 (sound recording : OverDrive Audio Book) |
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1415936633 (sound recording : OverDrive Audio Book) |
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